Refund Period:

Customers may request a refund within the first 14 days from the date of their initial subscription.

Eligibility for Refunds:

To be eligible for a refund, customers must demonstrate that the software did not meet their reasonable expectations or functional requirements. Before requesting a refund, we encourage customers to reach out to our support team at [email protected] to troubleshoot any issues they may be experiencing.

Partial or Full Refunds:

We offer full refunds for subscription cancellations within the first 30 days.

Prorated Refunds:

In some cases, for annual subscriptions, we offer prorated refunds for the unused portion of the subscription if canceled mid-term.

Refund Method:

Refunds will be processed through the original payment method used during the subscription purchase.

Processing Time:

Refunds will typically be processed within 3 business days from the date of the refund request approval.

Non-Refundable Services:

Refunds will not be provided for additional services, add-ons, or any non-subscription items purchased separately.

Communication:

Customers are informed of our refund policy during the subscription sign-up process, and it is also accessible on our website.