Every Call Matters. Give Your Business a Helping Hand.
When your team is busy serving customers, it can be difficult to answer every incoming call. Wingman AI Receptionist helps handle routine phone conversations, respond to common questions, and collect information so fewer customer opportunities are missed.
Your team may be with another customer, in an appointment, or handling other work.
The AI Receptionist responds according to the configuration established for your business.
Your Team Can't Be Everywhere at Once.
Calls often arrive while your team is already helping someone else. Wingman can support routine call handling so your people can stay focused on the customer in front of them.
Missed Calls During Busy Hours
Customers may call while your staff is occupied with appointments, service, or other customers.
Repetitive Questions Take Time
Common questions about hours, services, and next steps can repeatedly interrupt daily work.
After-Hours Inquiries
Customers do not always call during normal business hours, so inquiries can arrive when no one is available.
A Helpful First Response When Customers Call.
What AI Receptionist can do depends on the setup created for your business, including the questions it handles, the information it collects, and when it is active.
A customer calls
Someone reaches your business by phone.
Wingman answers
The AI Receptionist responds according to your configured call flow.
It handles routine needs
It can assist with supported questions or collect information for follow-up.
Your team takes it from there
Calls that need personal attention remain with your staff.
A Routine Call, Handled Helpfully.
A customer calls for general service information and asks for someone to call them back. Wingman can collect the caller's details and pass the request to your team.
When a question is specific to the caller's situation or requires a decision only your staff can make, that conversation stays with a person.
This is an illustrative example. What AI Receptionist can handle depends on the configuration established for your business.
Stay Responsive While Your Business Keeps Moving.
Four practical ways AI Receptionist can support the way your business handles incoming calls.
Support incoming customer calls
Give callers a useful first response when your team is busy instead of leaving every call unanswered.
Answer configured routine questions
Respond to supported questions such as hours, services, and general next steps without interrupting your staff.
Help capture callback requests
Collect caller details so your team knows who wants to hear back.
Reduce repetitive interruptions
Let your staff spend less time repeating the same basic information and more time serving customers.
Your Team's Expertise Still Comes First.
AI Receptionist is designed for supported administrative conversations and routine calls. It does not replace professional judgment or the personal relationships your team has with customers.
When a caller needs something beyond a routine answer, that conversation belongs with a member of your staff.
Common questions, general service information, and configured callback requests.
Anything specific to a customer's situation or requiring a human decision.
Start With the Solution Your Business Needs.
AI Receptionist is one of several Wingman solutions. Each is offered separately, so you can choose the capability that best matches your current needs.
Chat Automation
Keyword-triggered messaging and follow-up for customer conversations.
Explore Chat Automation →CRM & Marketing Automation
Contact organization and ongoing customer communication workflows.
Explore CRM & Marketing Automation →AI Receptionist is available separately and is not automatically included in the $499 Chat Automation offer.
Pricing depends on your business and configuration. Contact Wingman to discuss the options that apply to your setup.
Contact WingmanFrequently Asked Questions
What types of calls can AI Receptionist help with?
It is intended for routine administrative conversations such as general service questions, hours, and gathering callback details. Exact coverage depends on your configuration.
Can it answer calls outside business hours?
It can be configured for after-hours responses in supported setups. The Wingman team can confirm what is available for your business.
Can it transfer calls to a staff member?
Live transfer capability is not universal and depends on your configuration.
Can it schedule appointments?
Direct appointment booking is not universally included. Some setups capture the request so your team can complete the scheduling.
Can it work with our existing phone number?
That depends on your current phone setup and configuration. Wingman can review the details with you.
Is AI Receptionist included with Chat Automation?
No. AI Receptionist is a separate Wingman solution and is not included in the $499 Chat Automation program.
How much does AI Receptionist cost?
Pricing depends on your business and configuration, so Wingman reviews the applicable options with you directly.
Ready to Give Your Business a Helping Hand?
Talk to Wingman about how AI Receptionist could support your team, or explore the other solutions available for your business.